Asurint is a consumer reporting agency (CRA) that provides background screening reports — also known as consumer reports — to organizations when authorized by you, the consumer. Governed by the Fair Credit Reporting Act (FCRA), we are committed to protecting your rights and privacy. These reports help employers, volunteer organizations, and property managers make informed decisions. Asurint is proudly accredited by the Professional Background Screening Association (PBSA).

The information we collect depends on the type of background check requested. Typically, we require your legal name, date of birth, current address, and Social Security number (or another government ID, depending on the country). This helps ensure accurate results and that the report is completed for the correct individual. If employment or education verification is included, we may also collect relevant details such as employer name and contact information, or school name, degree earned, and graduation date.

Your SSN helps us run an SSN trace to identify your address history, which guides searches to the correct jurisdictions. It also helps distinguish your records from those of individuals with similar names, improving accuracy. While not all court records include SSNs, this step enhances the reliability of your report.

Yes. Asurint follows strict data protection protocols to ensure your personal information is handled securely and used only for its intended, authorized purpose. We’ve implemented robust security policies and procedures that reflect our commitment to protecting your data. All connections to our portal are encrypted, and our website supports the latest encryption standards used by modern web browsers. To learn more, we encourage you to review our Privacy Policy for details on how we safeguard your information.

A 613 letter is a notice sent by Asurint when public record information is first reported on your background check. If you believe the information is incorrect, please contact our Compliance team at compliance@asurint.com or 1-800-906-2034.

Yes. If an employer or volunteer organization is considering taking adverse action based on your background check, the Fair Credit Reporting Act (FCRA) requires them to provide a pre-adverse action notice, a copy of the report, and a Summary of Your Rights Under the Fair Credit Reporting Act before making a final decision. The notice will include a waiting period, giving you time to review and dispute any inaccuracies. If the decision is finalized, you’ll receive a final adverse action notice. While Asurint may send these letters on behalf of the employer or volunteer organization, we are not involved in hiring or decision-making.

Under the Fair Credit Reporting Act (FCRA), you have the right to dispute any information you believe is inaccurate or incomplete in your background report. Once a dispute is filed, Asurint will conduct a reinvestigation at no cost to you, and your prospective organization will be notified.

You can file a dispute through any of the following methods:

· Website

· Phone: 1.800.906.2034

· Fax: 216.916.4190

· Email: compliance@asurint.com

· Mail: Asurint, P.O. Box 14730, Cleveland, OH 44114

There’s no form required to initiate a dispute, but providing your full name, order ID, the organization that ordered your background report, and a brief description of the issue will help us resolve it faster. You may also submit supporting documentation (e.g., court records, expungement orders), though this is not required. All documentation will be considered during the review.

The Fair Credit Reporting Act (FCRA) allows up to 30 days to complete a reinvestigation, but many disputes are resolved within 1–5 business days. Once complete, your prospective organization is notified, and you’ll receive a copy of the updated report along with a reinvestigation outcome letter by mail or email, based on your preference.

Asurint reports records in accordance with the Fair Credit Reporting Act (FCRA) as well as applicable state and local laws. Certain records — such as arrests or dismissed cases older than seven years — may not be legally reportable. A record may also be excluded if it wasn’t found in the jurisdictions searched or was removed based on the client’s reporting requirements.

If Asurint has prepared a consumer report (i.e., a background report) on you, you’re entitled to a free copy. To request it, contact our Compliance team via any of the following methods:

· Website

· Phone: 1-800-906-2034

· Fax: 1-216-916-4190

· Email: compliance@asurint.com

· Mail: Asurint, P.O. Box 14730, Cleveland, OH 44114

To verify your identity, you may be asked to confirm details such as your date of birth and preferred delivery method.

Asurint is a third-party consumer reporting agency (CRA). We provide the background report to the requesting organization, which uses it to make its own decision regarding your eligibility.

No. Asurint does not make hiring or volunteer decisions. For questions about your status, please contact the employer or organization directly.

As a consumer, you have specific rights under the Fair Credit Reporting Act (FCRA), including the right to review your report and dispute inaccurate information. For details, refer to the Summary of Your Rights Under the Fair Credit Reporting Act. Asurint does not determine hiring outcomes and cannot provide the reason for any decision made.

As a consumer, you have specific rights under the Fair Credit Reporting Act (FCRA). Visit our Legal Resources page to access information about the FCRA, as well as downloadable state and local summaries of consumer rights.