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Submit a Dispute

Have Concerns? Submit a Dispute.

Please provide the name of the company you have applied with below and a brief description of the nature of your dispute. If you have supporting documentation (court documents, expungement papers, etc.) please also reference that in your message:

The Dispute Process

If you feel that any information in your report is incorrect or incomplete, you can file a dispute with Asurint. There are several ways for you to reach us:

  • Click on the Submit a Dispute button below and fill out the form
  • Phone: 1-800-906-2034
  • Fax: 1-216-916-4190
  • Email: compliance@asurint.com
  • Mail: Asurint, P.O. Box 14730, Cleveland, OH 44114


Once we hear from you, we’ll start working on our reinvestigation and will notify the company that you applied with. Under the Fair Credit Reporting Act, we have up to 30 days to complete this process, but please rest assured we take these matters seriously and do everything we can to expedite our process. We’ll also notify you and the company you applied with once the reinvestigation is complete.

First Name:
Last Name:
Applicant Email:
Applicant Phone:
Applicant City:
Applicant State:
Applicant Postal Code:
Applicant Street:


By submitting this form, I certify I am the individual named above. Please note, Asurint is not responsible for hiring or rental decisions. If you have any questions regarding a hiring or rental decision, please contact the organization that requested the background check.

The Dispute Process

If you feel that any information in your report is incorrect or incomplete, you can file a dispute with Asurint. There are several ways for you to reach us:

  • Click on the Submit a Dispute button below and fill out the form
  • Phone: 1-800-906-2034
  • Fax: 1-216-916-4190
  • Email: compliance@asurint.com
  • Mail: Asurint, P.O. Box 14730, Cleveland, OH 44114


Once we hear from you, we’ll start working on our reinvestigation and will notify the company that you applied with. Under the Fair Credit Reporting Act, we have up to 30 days to complete this process, but please rest assured we take these matters seriously and do everything we can to expedite our process. We’ll also notify you and the company you applied with once the reinvestigation is complete.

Contact Us Anytime

In the meantime, if you have any questions or concerns, or want to check on the process, you can work directly with one of our Compliance Specialists by calling 800-906-2034.